Terms & Policies

Your Privacy

We take privacy very seriously. We adhere to the highest standards in gathering, using, and safeguarding the information our clients entrust to us. Your information is used for the purpose for which it was collected and is never sold, loaned or traded to third parties. All online orders are transmitted over secure internet connections.  The security system our processor uses is Level 1 PCI compliant and uses 128 bit SSL certificates to keep order details secure.

Disclaimers

Score Vintage, LLC DBA One and Home provides no warranties (expressed or implied) pertaining to the content, materials or products listed, nor does One and Home guarantee a product for a certain use. One and Home grants to you a non-exclusive, limited purpose license to access and view this site, and to print selected pages that appear on this site for your own personal reference and non-commercial use, but not to otherwise use the content in any manner not expressly authorized in these Terms and Conditions. As a user of OneandHome.com, and by establishing an account and placing orders for merchandise offered on OneandHome.com, you are representing and warranting that you are over 18 years of age and that all information that you provide to us is true, accurate and complete. Additionally, you agree to defend, indemnify and hold Score Vintage, LLC DBA One and Home harmless from and against any and all claims, damages, costs and expenses arising from or related to your use of the OneandHome.com website. We reserve the right to cancel services to individual customers at any time. Sole remedy in such cases will be limited to the full refund of any funds collected associated to canceled orders and/or services. Terms of use are governed by the State of Colorado. One and Home reserves the right to change terms of use contained herein without notice.

Damage Claims

Rarely does damage occur, but it could happen. Please note, damage claims are "always" the responsibility of the receiver (buyer).  We will assist and guide you through the process.  Contact us immediately so we can begin assisting in this process.

When your shipment arrives, inspect it carefully. Look for visible signs of damage to the EXTERIOR of the package. If there is damage, immediately notify the driver. If the driver is not present, photograph the damage prior to opening the item.

For freight deliveries, make note of damage (not including minor blemishes that will be found on vintage furniture and not noted in the items description) on the bill of lading paper work before signing and accepting the shipment. The item must be accepted in order to start any insurance claim process. If a shipment is refused by the buyer, Buyer is responsible for origination and destination shipping fees.

Begin your damage claim within 24-48 hours of receiving the damaged parcel by directly contacting the carrier. They will guide you through the process. If you have any questions during the claims process, contact us.

During the process, it is important that you follow the specific instructions of the carrier or insuring company. It is necessary to do all of this in a timely manner. Keep all of the original packaging material and the purchased merchandise. Submit all the necessary paperwork, your photos, and documents as required. The sooner you get the information to the appropriate person, the faster your claim will be settled.

Again, we rarely see damage or claims, but we want to make sure you are informed. We will help provide any support or documentation you may need

Copyright

All content included on this site, such as text, graphics, logos, icons, photos, video, products, and audio clips, digital downloads, data compilations, is the property of the One and Home or its content suppliers and is protected by United States and international copyright laws.

The compilation of all content on this site is the exclusive property of One and Home and is protected by U.S. and international copyright laws. You may not modify, publish, transmit, participate in the transfer or sale of, reproduce, create derivative works from, distribute, perform, display, incorporate into another web site, or in any other way exploit any of the content, in whole or in part without the specific permission of One and Home.